Introduction

At Peakfun® Wireless Headphones, Headphones (“Peakfun®” or “we”), we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website peakfun.shop (the “Site”), purchase or use our products or services, or otherwise interact with us.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By visiting our Site, using our products or services, or otherwise providing information to us, you agree to the terms of this Privacy Policy. This Privacy Policy may change from time to time (see “Changes to Our Privacy Policy”). Your continued use of our Site, products, services, and provision of information to us after we make any changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

If you have any questions or concerns about our Privacy Policy or data processing, please contact us at [email protected].

Information We Collect About You

We collect several types of information from and about you in connection with your use of our Site, products, services and communications with us, including:

• Personal Information You Provide to Us: We collect information you provide directly to us such as your name, email address, phone number, billing and shipping addresses when you make a purchase, contact us with a question or request, register for an account, subscribe to our newsletter, request service or support, participate in surveys, contests or promotions, or use other features and functions of our Site or services. We also may retain information provided by you from external platforms if you interact with us through those platforms (such as contacting us via Facebook or Twitter).
• Information Collected Automatically: When you access or use our Site or services, we automatically collect information about you, including:
  • Log Information: We log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
  • Device Information: We may collect information about the computer or mobile device you use to access our Site or services, including the hardware model, operating system and version, device identifiers, and mobile network information.
  • Location Information: With your consent, we may collect information about the precise location of your device when you access or use one of our location-enabled services or features.
  • Information Collected by Cookies and Similar Tracking Technologies: We use various technologies to collect information when you interact with our Site or emails, including cookies, web beacons, pixel tags, and local storage. Cookies are small data files stored on your device that allow us to collect information about your browsing activities and facilitate your use of certain features of our Site. For example, we use cookies to store your preferences and login information to make it easier for you to use our Site and services. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting your browser’s settings or help page. However, if you choose to decline cookies, some features of our Site and services may not function properly.
• Information from Third-Party Sources: We may receive additional information about you, such as demographic data or information about your interests, from third-party sources and add it to the information we collect. For example, if you access our services through a social media account, we may collect information about you from that site. We may also acquire information from other third-party sources and combine it with information we already have about you.

How We Use Your Information

We use the information we collect for a variety of business purposes, including:

• Providing, operating, maintaining, improving, and promoting our Site, products, services, and communications;
• Processing and fulfilling orders, providing customer service and support, and responding to your requests, questions and feedback;
• Sending you technical notices, updates, security alerts, product and service announcements, marketing communications, special offers, surveys and newsletters;
• Displaying customized content and advertising tailored to your interests, location, and more;
• Monitoring and analyzing trends, usage, and activities in connection with our Site, products, and services;
• Detecting, investigating and preventing fraudulent or illegal activities, and protecting the rights and property of Peakfun® and others;
• Developing new products, services, features, and functionality;
• Conducting research and analysis to maintain, protect, develop, and improve our Site, products, and services;
• Identifying customer needs and preferences to enhance the user experience;
• Carrying out any other purpose described to you at the time the information was collected or that is compatible with the context in which the information was collected.

Sharing Your Information

We may share your information in the following ways and contexts:

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or prominent notice on our website if your personal information is affected by such a transfer.
• Disclosures to Our Service Providers: To service providers, vendors and other third parties we use to support our business and who are bound by contractual obligations to only process your personal information for the purposes we have engaged them.
• Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government entities based on a lawful disclosure request, or (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss, including to protect Peakfun®, our customers, or the public.
• With Your Consent: We also may disclose your personal information with your permission or at your request or direction.

We do not sell, rent, or otherwise provide your personal information to third parties for their marketing purposes without your explicit consent.

Your Choices and Rights

• You may opt out of receiving our marketing emails at any time by following the opt-out or unsubscribe instructions included in the emails. We will process your request as soon as possible, but please be aware that in some cases we may have already sent a communication prior to processing your request.
• You may request access to the personal information we hold about you and that we amend or delete your personal information by emailing [email protected]. Please note that while any changes you request will be reflected in active user databases as soon as reasonably practicable, we may retain information for recordkeeping purposes and to prevent fraud.
• You may deactivate your user account by emailing [email protected]. If you deactivate your account, your public activity on the Site will no longer be visible, however we may retain certain information associated with your account for analytical purposes and recordkeeping compliance.
• You have the right to receive a copy of your personal data and to transmit your personal data to another data controller. You can exercise this right by contacting us at [email protected].
• You have the right to lodge a complaint with your local data protection authority or privacy regulator. You can contact your local regulator directly to exercise this right.
• Your provision of personal information to us is voluntary, although in some cases we cannot provide certain services or features or fully respond to your inquiry without certain personal information.
• We aim to honor your rights and choices but please be aware there may be residual information that will remain within our databases and other records, which will not be removed.
• We do not intentionally collect or process personal data from children under the age of 16 unless we have received and verified parental consent. If you believe we may have collected information about a child under 16, please contact us at [email protected] so we can take appropriate action.

Data Security

We use reasonable organizational, technical and administrative measures to protect personal information under our control and appropriately limit access to it. Unfortunately, no data storage or transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee or warrant the security of any information you disclose or transmit to us and cannot be responsible for the theft, destruction, loss or inadvertent disclosure of your information. If you have any questions about the security of our Site or services, please contact us at [email protected].

International Data Transfers

Peakfun® operates globally so it is necessary to transfer your information internationally. In particular, your information will likely be transferred to and processed in the United States where our central databases operate. Please be aware that the data protection and privacy laws in countries to which we transfer personal information may not be equivalent to the laws in your country of residence or citizenship. By using our services or providing your personal information to us, you consent to the collection, international transfer, storage, and processing of your information. We will take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Retention of Personal Information

We retain personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide services or products to you;
• Whether there is a legal obligation to which we are subject; and
• Whether retention is advisable considering our legal position (such as for statutes of limitation, litigation or regulatory investigations).

Use of Services by Minors

Our Site, products and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16 without the consent of the child’s parent or guardian. If we become aware that a child under 16 has provided us with personal information without parental consent, we will take reasonable steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support team at [email protected].

Changes to Our Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other updates. If we make any material changes, we will notify you by email (sent to the email address specified in your account), by means of a notice on our Site prior to the change becoming effective, or as otherwise required by law. We encourage you to review this Privacy Policy periodically to stay up-to-date about our privacy practices. Your continued use of our Site, products, services, or provision of further personal information to us once any changes have been posted will be subject to the updated policy. The updated version will be effective as of the date set forth at the top of the page.

Contact Us

If you have any questions, concerns or complaints about our Privacy Policy, data processing, or if you would like to exercise your rights regarding your personal data, please contact our Data Protection Officer at:

Email: [email protected]

We will attempt to resolve complaints and disputes regarding the use and disclosure of personal information in accordance with the principles contained in this Privacy Policy.

Thank you for taking the time to read our Privacy Policy.

TL;DR Summary

• We collect information about you when you use our site, products, and services. This includes personal information you provide to us, data collected automatically, and information from third party sources.
• We use this information for purposes like providing our services, communicating with you, improving our products, and advertising.
• We only share your personal information with third parties as necessary for our services, when required by law, or with your consent.
• You have rights related to accessing and managing your personal data.
• We aim to be transparent about how we collect and process your personal information. Contact us if you have any privacy-related questions or requests.